Heimstaden is Europe’s second largest residential real estate company, owning and managing more than 160,000 homes across ten countries. With a real economic occupancy rate of 98.2%, Heimstaden’s platform provides a Friendly customer experience through all touchpoints, from initial awareness until moving out.
Bringing over eight years of experience within letting and management at Ikano and home in Copenhagen, Denmark, Schaldemose will contribute valuable knowledge to the Heimstaden Letting Team. She will be reporting to Eddo Rats, Chief Operating Officer.
“Heimstaden provides Friendly Homes to over 300,000 customers across Europe, with a strong focus on the full customer journey. With Louise’s extensive experience in professionalising and digitising the letting journey, she is the perfect fit to drive Heimstaden’s Letting Team forward. I am very pleased to have her on board,” says Eddo Rats, Chief Operating Officer, Heimstaden.
“I am excited to join Heimstaden and am especially looking forward to getting to know the local organisations and contribute towards a more efficient and digitalised letting journey. With the high demand we’re seeing for rental properties in the current market, I am eager to further improve performance together with the experienced letting team,” says Louise Schaldemose, Director of Group Letting.